workshop slides and resources

Designing for diversity and digital

One of the key aspects of the workshop was about focussing on how we design the various tools for digital experiences, which is very different when using/accessing/reading resources in paper (or hardcopy) format.  We must remember that human beings are ultimately who we are designing for.

You can also download the workshop slides and the resources on designing for digital experiences below:

Click the links below for additional resources on writing for accessibility:

Value proposition design

We used the Value Proposition Canvas (designed by Alexander Osterwalder) to help begin the process of understanding the end user (i.e. those who would be using the proposed tools and resources) and how to design the various tools to fit their needs and contexts.  Alexander Osterwalder's video (below) explains how to use the value proposition canvas to help achieve product-market fit ( i.e. creating a value proposition).

working canvases

You can download your working value proposition canvas to further iterate on, and compare insights from other proposed tools (click your name to download):

You can also download the templates, instructions, and the disability workforce guide (collated for this workshop from and NDS) below:

Tool development planning canvas

We used the Tool Development Planning Canvas (designed by Practical Visionaries) to help begin articulating what your tool is; how it creates value for your target end user; how you can begin thinking about your information architecture; and content language for delivering your tool (and your value proposition) via a digital platform.

WORKING Planning canvases

You can download your working Tool Development Planning Canvas to further iterate on, and compare insights from other proposed tools (click your name to download):

It is acknowledged that the tools are currently conceptual and therefore have working titles and descriptions that may change as they are further developed.  We also note that the project being undertaken by NDS is outside the scope of this project.  However, joint planning may be undertaken where neccessary to work towards alignment of the two projects.

You can also download the Tool Development Planning Canvas template below:

next steps

The following are key events and next steps for the project.  Please note that the progress meetings are important to ensure we keep the project on track.  They also provide an opportunity to check-in and clarify issues on a regular basis.

Progress Meetings via Skype/teleconference

  • 10am, Friday 5 June 2015
  • 10am, Thursday 11 June 2015
  • 10am, Thursday 18 June 2015
  • 10am, Thursday 25 June 2015

Handover of tools to Northcott

  • 30 June 2015 - all tool developers to handover tools to Northcott

Handover and Digital Platform Design Workshop

  • 10am, Thursday 2 July 2015 (3hrs) - Northcott


  • 29 and 30 July 2015
  • Prototype tested by Practical Visionaries
  • Film "How-to" videos for inclusion in Digital Platform

Final Digital Platform Handover

September 2015


Please contact Rajiv Ramanathan for any further queries or questions:

Rajiv Ramanthan / 0417 144 171 /

workshop evaluation

Thank you for participating and providing your expert insights into the Diversity in Disability Tool Development workshop held at Northcott on Friday 22 May 2015. 

The workshop aimed to bring together the various tool developers in order to develop a consistent digital framework for the development of the various diversity tools as part of the Diversity in Disability initiative. Importantly, it aimed to focus our tools around the needs and contexts of the end user groups.

We therefore had a lot to achieve within the short timeframe of the workshop.  We acknowledge the workshop was fast-paced and would therefore appreciate your feedback in order to improve our future practice.  The survey should take about 2 minutes to complete.