Our work / we created digital diversity learning experiences.


RICHMONDPRA / Design, Research and Digital Diversity Instructional Learning Tool Production

A digital Toolkit to explore diversity:

We created a multimedia, online Exploring Diversity Toolkit to support RichmondPRA's workforce with understanding how different aspects of diversity impact on service accessibility and responsiveness.  The toolkit also provides various resources and activities to help staff begin the journey towards designing services that enable full participation within a diverse and inclusive community. 

We used Merrill's First Principles of Instruction to design learning experiences around four phases of learning:

  1. Activation of prior experience
  2. Demonstration of skills
  3. Application of skills; and
  4. Integration of those skills into real world activities

We used a mix of video, self-reflective questions, suggested activities, including team and organisational activities, and links to additional resources to help provide an engaging digital experience. 

Read our case study on service and strategy design for diversity >